iCamp Thailand Summer Camp Behaviour Management and Code of Conduct

Purpose

At iCamp Thailand, we are committed to providing a safe, inclusive, respectful, and enjoyable environment for every camper. This Behaviour Management and Code of Conduct Policy sets out the standards of behaviour expected from all campers and explains how behavioural concerns will be managed.

Our aim is to educate, guide and support young people in making positive choices. Whilst most behavioural issues can be resolved through guidance and encouragement, the safety and wellbeing of all campers will always take priority. Where behaviour places others at risk or seriously breaches this policy, immediate action will be taken.

Expected Behaviour

All campers are expected to:

Treat fellow campers, staff, visitors and members of the public with courtesy, kindness and respect.
Follow all instructions given by iCamp staff promptly and without argument.
Behave safely during all activities.
Respect camp rules, accommodation, facilities, equipment and the natural environment.
Respect the privacy, dignity and personal property of others.
Participate positively in activities.
Accept responsibility for their own behaviour.
Help create an environment where everyone feels safe, welcome and included.

Behaviour Management Procedure

Where appropriate, behavioural concerns will normally be managed using the following four stage process.

Stage 1 – Informal Warning

A member of staff will speak privately with the camper, explain why the behaviour is unacceptable, remind them of the expected standard of behaviour, and provide guidance on how to make better choices.

This stage is intended to educate and support the camper before behaviour escalates.

Stage 2 – Formal Verbal Warning

If the behaviour continues, or if the incident is more serious, the camper will receive a formal verbal warning from a senior member of staff.

The incident will be recorded internally and the camper will be informed that any further behavioural concerns may result in their parent or guardian being contacted.

Stage 3 – Parent or Guardian Notification

If the behaviour continues after a formal verbal warning, or staff believe parental involvement is necessary, the parent or guardian will be contacted.

The behaviour will be discussed, expectations will be reinforced, and the parent or guardian will be advised that any further misconduct may result in expulsion from camp.

Stage 4 – Expulsion

Where behaviour continues despite previous interventions, or where camp management believes the behaviour has become unacceptable, the camper may be expelled from camp.

Where a camper is expelled:

No refund or partial refund of camp fees will be provided.
Parents or guardians must arrange collection of the camper, or suitable onward travel, as soon as reasonably possible.
Any transport, accommodation, escort or other costs associated with the camper leaving camp are the sole responsibility of the parent or guardian.

Not every incident will follow this staged process.

Some behaviours are considered so serious that they will normally result in immediate expulsion without any prior warning.

Zero Tolerance Policy

iCamp Thailand operates a strict zero tolerance policy towards bullying, harassment, intimidation and discrimination.

Every camper has the right to feel safe, respected, valued and included.

Bullying includes, but is not limited to:

Physical bullying.
Verbal bullying.
Emotional or psychological bullying.
Social exclusion.
Intimidation.
Threatening behaviour.
Cyberbullying where it impacts camp.
Harassment.
Deliberate humiliation.
Encouraging others to bully another person.

This policy also applies to discrimination, abuse or harassment relating to:

Race.
Ethnicity.
Nationality.
Religion or belief.
Culture.
Gender.
Gender identity.
Sexual orientation.
Disability.
Medical condition.
Physical appearance.
Height.
Weight.
Body shape.
Speech.
Learning differences.
Family background.
Any other protected or personal characteristic.

Any behaviour intended to humiliate, isolate, intimidate, discriminate against or deliberately upset another person will be treated as gross misconduct and will normally result in immediate expulsion.

Gross Misconduct

The following are examples of gross misconduct and will normally result in immediate expulsion from camp.

This list is not exhaustive.

Violence and Abusive Physical Conduct

Any act of violence, physical aggression or abusive physical conduct towards another person will be treated as gross misconduct.

This includes, but is not limited to:

Fighting.
Assault.
Attempted assault.
Physical intimidation.
Threatening violence.
Throwing objects at another person.
Spitting at or on another person.
Deliberately exposing another person to blood or any bodily fluid.
Deliberately urinating, defecating or exposing another person to urine, faeces, vomit, saliva or any other bodily waste or bodily fluid.
Any other intentional act involving bodily fluids or bodily waste that is offensive, degrading, unsanitary or creates a health risk.
Any behaviour that causes another person to fear for their safety.

Such behaviour is considered a serious breach of personal dignity, hygiene and safety and will normally result in immediate expulsion.

Bullying, Harassment and Discrimination

Any act of bullying, intimidation, harassment or discrimination as described within this policy.

Racism, Hate Behaviour and Discrimination

Any racist, ethnic, religious, sexist, homophobic, transphobic, ableist or otherwise discriminatory language or behaviour directed towards another person.

Deliberate Damage and Vandalism

Campers are expected to respect camp buildings, accommodation, furniture, equipment, vehicles, activity equipment and the personal property of others.

Any deliberate act of vandalism, graffiti, malicious damage or destruction of property will be treated as gross misconduct.

Where deliberate damage occurs:

The camper will normally be immediately expelled from camp.
No refund or partial refund of camp fees will be provided.
Parents or guardians will be responsible for the full cost of repair or replacement.
This includes materials, labour, specialist contractors, cleaning, transport and any associated costs.
Parents or guardians remain responsible for all costs associated with collecting the camper from camp.

Theft

Any theft, attempted theft, possession of stolen property or deliberate dishonesty involving another person’s belongings or camp property.

Drugs, Alcohol, Smoking and Vaping

The possession, use, supply or attempted supply of:

Illegal drugs.
Alcohol.
Tobacco products.
Cigarettes.
Vaping devices.
E cigarettes.
Nicotine products.
Any prohibited or controlled substance.

Weapons

Possession of any weapon or dangerous item, or any object intended to intimidate, threaten or cause injury.

Leaving Supervision

Leaving camp, accommodation, activities or supervised areas without permission from iCamp staff.

Serious Safety Breaches

Any deliberate or reckless behaviour that places the camper, another camper, staff member or member of the public at unnecessary risk.

Examples include deliberately ignoring safety instructions, interfering with safety equipment or encouraging others to do so.

Sexual Misconduct

Any inappropriate sexual behaviour, sexual harassment, unwanted physical contact, indecent exposure, sharing explicit material or behaviour that makes another camper feel unsafe or uncomfortable.

Repeated Defiance

Persistent refusal to follow reasonable instructions from staff where the behaviour significantly disrupts camp or creates unnecessary risk.

Criminal Behaviour

Any behaviour that may constitute a criminal offence under Thai law.

Where appropriate, iCamp Thailand reserves the right to involve the Royal Thai Police or other relevant authorities.

Immediate Expulsion

Certain behaviours are considered incompatible with participation in camp and will normally result in immediate expulsion without following the staged behaviour management procedure.

These include, but are not limited to:

Violence or assault.
Bullying.
Harassment.
Racism or discrimination.
Deliberate exposure of another person to bodily fluids or bodily waste.
Possession or use of drugs or alcohol.
Smoking or vaping.
Possession of weapons.
Deliberate vandalism.
Theft.
Leaving camp without permission.
Sexual misconduct.
Serious breaches of safety.
Criminal behaviour.
Any behaviour that places the safety, wellbeing or enjoyment of others at significant risk.

This list is not exhaustive.

iCamp Thailand reserves the absolute right to determine whether any behaviour constitutes gross misconduct or presents an unacceptable risk to campers, staff, visitors or the operation and reputation of the camp.

Consequences of Immediate Expulsion

Where a camper is expelled from camp:

The decision of iCamp Thailand management is final.
Parents or guardians will be contacted immediately.
Parents or guardians must arrange collection of the camper, or suitable onward travel, as soon as reasonably possible.
No refund or partial refund of camp fees will be provided.
Any transport, accommodation, escort, travel or associated costs relating to the camper leaving camp remain the sole responsibility of the parent or guardian.
Where deliberate damage has been caused, parents or guardians will be invoiced for the full cost of repair or replacement, including labour and any associated costs.
Where appropriate, iCamp Thailand may refer the matter to the relevant authorities.

Parent and Guardian Acknowledgement

By registering a child to attend iCamp Thailand, parents and guardians acknowledge that they have read, understood and accepted this Behaviour Management and Code of Conduct Policy.

Parents and guardians agree to support iCamp Thailand in maintaining a safe, respectful and inclusive environment and accept that serious breaches of this policy may result in immediate expulsion without refund, together with liability for any damage or associated costs arising from the camper’s actions.